Micad Annual User Conference

Micad are delighted to invite clients and special guests to our Annual User Conference to be held at the University of Leicester.

This year will provide a focus on all new IPR3.6 developments, where some of the technological benefits developed fot Micad4 will become available to existing IPR users. Attendees can also expect to see the latest release of the all new Micad4 Audit software and how it can meet the new NHS cleaning audit standards being released later this year, for which there will also be an update from the Compass Group on what these changes are.

As always, there will be Micad users sharing their success stories and experiences. This year’s Key Note speaker is George McCracken from Belfast HSCNI NHS, which is the largest healthcare estate in the UK, who will speaking about the need for accurate data and the benefits of system integration and interoperability. We also have speakers from South West London and St George’s Mental Health NHS Trust who will be sharing their combined IPR and Helpdesk implementation experiences. In addition, Marc Watson from EFM Consulting will be providing an insight into the hidden gems within your IPR system that some users are unaware or have forgotten.There will also be Micad University User Group (MUUG) and MiHUG updates.


Please click the link below for the walking route to the Bennett building:

Walking route to venue

University Campus Map


A full agenda of the event is detailed below:
08.45 – 09.30 Tea & Coffee Sponsored by EFM Consulting
09.30 – 09.35 Introduction & House Keeping Ken Gordon, Sales Director, Micad
09.35 – 09.50 Welcome &  Annual Review Peter Harris, Managing Director, Micad
Session 1 – Chairperson – Dave Wickett – University of Cambridge
09.50 – 10.10 Keynote Speaker – The benefits of accuracy, interconnected systems and interoperability George McCracken, Director of Estates, Risk and Environment, Belfast HSCNI NHS
10.10 – 10.35 Combined Implementation of the IPR and Micad CAFM Helpdesk – What success looks like. Driscelle Naidu, Natalie Marshall & Donnette Brown – South West London and St George’s Mental Health NHS Trust
10.35 – 10.40 Questions to the Panel All
10.40 – 11.15 Tea & Coffee The Oakleaf Group
Session 2 – Chairperson – Dave Wickett – University of Cambridge
11.15 – 11.30 IPR – Functionality gems and features often forgotten or overlooked Marc Watson EFM, Consulting
11.30 – 12.10 IPR 3.6 New Release Features and what to expect & Micad CAFM Helpdesk System Updates Peter Harris & Ken Gordon, Micad
12.10 – 12.25 Micad Healthcare User Group Updates Ken Gordon, Micad
12.25 – 12.40 Questions to the Panel & Introduction to client optional client sessions All
12.40 – 14.00


Lunch & Networking

13.00 – 13.30 Ask the expert: Client Session in the lecture theatre

Sponsored by

Rider Levitt Bucknall

Session 3 – Chairperson, Ken Gordon,  Micad
14.00 – 14.20 New Standards of Cleanliness in the NHS Anna Hallas, Compass Group
14.20 – 15.00 Micad 4 Audit Software New Features Update Tim Hubbard & Cathy White, Micad
15.00 – 15.20 2017 Micad Awards and Sponsored Prize Draw Ken Gordon & Peter Harris, Micad
15.20 Closing Remarks and Close Peter Harris, Managing Director, Micad

The Micad User conference has fast become one of the most attended conferences for Healthcare, University and Corporate estates to network at. Spaces will fill up quickly so early booking is recommended.

Please email cathyw@micad.co.uk if you would like to reserve your place or have any questions.

We look forward to welcoming you.

Pre- Event Evening Drinks Reception

Don’t forget, we will be holding a drinks reception the night before, so for those that are staying the evening before come and join us for a tipple or two, we can be found here

Wygston’s House Bar & Restaurant

12 Applegate





For more information about the event, please contact us today.




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