Hosting

Removes the hassle factor and ensures first class support.

Micad are able to host their application in a secure and fully supported environment. Each client benefits from a dedicated server and a professionally managed threat management system. Maintenance and regular backups are provided for though a formal SLA that ensures availability and resilience of your data.

This service removes the support and maintenance dependency from in-house I.T. departments and ensures that you receive updates as soon as we develop them.

•       No engineers call out charges.

•       No IT infrastructure issues

•       On-line hand holding for best advice during support incidents.  All MICAD staff have direct access to client software

•       Dedicated support (i.e. we know our system and the hardware it runs on)

•       Flexibility and easy customisation as server directly available to our software engineers

•       Collaboration with other clients (sharing of survey templates and document structures)

•       Third party access by consultants and contractors (under your written instructions)

•       Reduced chances of obsolescence (if the server needs upgrading we will deal with it)

•       No chance of other programs being used on your server by IT staff

•       Out of hours access if required

•       Full business continuity planning by MICAD              

•       Off-site data means better data resilience for disaster recovery